Delivery Information

Delivery Information

We want your Super Mahi Kart® order to reach you safely and as quickly as possible.

Royal Mail Delivery

• Delivery charge: £5.99 Handbags

• Estimated delivery time: 7-10 working days

• Delivery provider: Royal Mail

Working days are Monday to Friday, excluding UK bank holidays.

The delivery estimate begins after your order has been accepted. During launches, busy periods or for products carrying a longer lead time, delivery may take longer. Any different timescale will be shown on the relevant product page or communicated to you.

Order Processing

Once your order has been placed, you should receive an order confirmation at the email address provided at checkout. Please check your details carefully and contact orders@supermahikart.com promptly if anything is incorrect.

When your order has been dispatched, we will send a dispatch confirmation where this facility is available.

Free Track Collection

Free collection may be available at selected karting events attended by Super Mahi Kart®.

If track collection is offered:

• Select the free track-collection option at checkout, where available;

• We will contact you to confirm the event, date and collection arrangements; and

• Please do not travel specifically to collect an order until your collection has been confirmed.

Track collection is subject to Mahi's racing calendar, event access and schedule changes. If the agreed collection cannot take place, we will contact you to arrange an alternative event, Royal Mail delivery at the applicable charge, or another suitable solution.

Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if you notice an error. We cannot guarantee that an address can be changed after dispatch.

Available delivery destinations will be shown at checkout. Import duties, taxes or local charges for any international delivery are the customer's responsibility unless stated otherwise.

Delayed Orders

Most orders arrive within the estimated period, but postal delays can occur. If your order has not arrived after the estimated delivery time, contact orders@supermahikart.com with your order number.

Where delivery is significantly delayed, we will work with you and the delivery provider to investigate and provide an appropriate solution in accordance with your legal rights.

Damaged Parcels

If your parcel or product arrives damaged, email orders@supermahikart.com as soon as possible with:

• Your name and order number;

• A description of the damage; and

• Clear photographs of the product and packaging.

Please keep the product and packaging until we have reviewed the issue.